KOBIL Systems listed as a representative vendor in Gartner's 2020 Market Guide for User Authentication. Read more

Contact Us
undefined
mIDRecovery

Next Gen Access Recovery

24/7 access recovery – without human involvement.

Trusted, safe, automatic

Make concerns over the management of password resets a thing of the past. KOBIL’s trusted chatbot enables users to reset their app passwords or PINs without any external support. So you can instantly eliminate the costs of providing a human interaction.

Trusted, safe, automatic

Let the chatbot take the strain

Operated with KOBIL’s world-class security technology, mIDRecovery uses a chatbot to present users with a series of risk-based questions. If the user answers the questions correctly, they can immediately reset their password or PIN. Our chatbot can also be used to activate new devices.

Let the chatbot take the strain

Instant satisfaction

Because mIDRecovery provides instant password resets, both customer experience and sentiment are improved. It also saves you the costs of a dedicated staffing resource or sending physical letters. A double win!

Instant satisfaction
  • As Common Criteria-evaluated PKI trust centers, KOBIL-Trust and KOBIL-Trust OCSP are renowned for their security. In fact, German governmental authorities use both for sovereign duties and ongoing protection. KOBIL-Trust is a multi-tenant CA, while KOBIL-Trust OCSP is used as a multi-tenant certificate validation approval.

World-Leading PKI Technology