Next Gen Access Recovery
24/7 access recovery – without human involvement.
Trusted, safe, automatic
Make concerns over the management of password resets a thing of the past. KOBIL’s trusted chatbot enables users to reset their app passwords or PINs without any external support. So you can instantly eliminate the costs of providing a human interaction.
Let the chatbot take the strain
Operated with KOBIL’s world-class security technology, mIDRecovery uses a chatbot to present users with a series of risk-based questions. If the user answers the questions correctly, they can immediately reset their password or PIN. Our chatbot can also be used to activate new devices.
Because mIDRecovery provides instant password resets, both customer experience and sentiment are improved. It also saves you the costs of a dedicated staffing resource or sending physical letters. A double win!