What the SuperApps profile describes

A superapp brings multiple applications and services together in one mobile platform. Instead of installing, switching between, and maintaining dozens of separate apps, users work inside a single environment built around a shared core, with an ecosystem of miniapps they can discover and activate as needed.

The model is familiar from consumer markets, where superapps became the default way hundreds of millions of people pay, message, and transact. 

The profile is equally clear about the difficulty. Building a platform that can deliver miniapps at scale is hard. Building one that does so without introducing security gaps, weakening governance, or fragmenting the audit trail across the miniapp ecosystem is harder still. Superapps concentrate identity, data, and access into one place, which raises the stakes on getting the foundation right.

The trade-off most platforms accept, and mPower does not

Most enterprise software forces a choice. A platform can be easy to use or it can be secure and compliant, and the more it leans toward one, the more it tends to compromise on the other. Consumer-grade superapps deliver the experience but were never designed for regulated environments. Enterprise security tools deliver the controls but rarely deliver an experience anyone wants to use.

mPower is built so that this trade-off does not apply. It places a strong, verified digital identity at the center of the platform rather than at the edge. The identity is established at onboarding, cryptographically bound to the user and device, lifecycle-governed, and proofed to the level the use case requires. Every action taken inside the platform runs through that identity.

The consequence is structural. If the identity is strong enough to be legally binding, every action under it is legally binding. If the identity is strong enough to be audit-grade, every action under it is audit-grade. If the identity is compliant, every action inherits that compliance. Security and user experience stop competing, because the experience is built on the identity rather than bolted onto it.

One platform, every process

Inside mPower, the workforce authenticates into enterprise applications, communicates with end-to-end encryption, exchanges files within the platform's trust boundary, submits forms and requests, approves workflows that write back to systems of record, and signs documents with qualified electronic signatures that hold legal standing across the European Union. Each of these actions is bound to the same verified identity and recorded in one immutable audit trail.

This matters because processes that previously could not be fully digitized, the ones that required a wet signature, a face-to-face handover, or a compliance-grade chain of evidence, can now run end-to-end inside a single platform. Identity stops being only the gate and becomes the application that runs the work.

mPower does not replace an organization's systems of record. ERP, CRM, and HR systems remain in place. mPower introduces a layer between the workforce and those systems, becoming the application of action through which people interact with them. Integration uses standards organizations already run, including SAML 2.0, OpenID Connect, and LDAP, and mPower consumes identity from existing providers such as Active Directory, Entra ID, and Okta. Nothing has to be decommissioned to deploy it.

The miniApp framework that lets you extend without rebuilding

The miniApp framework is what lets mPower grow with an organization. Any internal service, departmental workflow, sector-specific procedure, or custom process can be packaged as a miniApp and surfaced inside the platform, under the same verified identity as everything else.

Daily operational tasks such as inspections, shift handovers, and equipment checks become identity-bound miniApps with embedded forms and signatures. Departmental requests across HR, IT, facilities, and procurement are submitted, routed, approved, and recorded in one place. Regulated reporting, incident documentation, and audit evidence collection inherit the platform's compliance properties automatically.

Crucially, extending the platform never weakens it. There is no miniApp that bypasses the identity, and no process that escapes the audit trail. Operations teams can digitize new processes without waiting on an IT backlog, and the trust environment holds across every addition.

Built for regulated industries

mPower is engineered for the organizations that have the least room for error. Its compliance posture is designed to meet eIDAS, GDPR, and the regulatory requirements of banking, public sector, healthcare, and critical infrastructure. Qualified electronic signatures are native to the platform, which means the signature, the workflow, and the audit trail are not scattered across three separate systems. Offboarding revokes access across all connected systems simultaneously rather than sequentially, narrowing the window of orphaned credential exposure. For group structures, each legal entity operates in its own isolated environment on shared infrastructure, with cross-entity visibility for leadership and no data leakage between entities.

This is also where being a European vendor carries weight. Data sovereignty, regulatory alignment, and engineering for the European compliance landscape are not adaptations layered on afterward. They are part of how mPower was designed from the start.

KOBIL has been developing identity-first, regulatory-compliant technology since 1986. More than 100 million end users rely on its technologies today, and its stakeholders include the German Federal Government, Raiffeisen, Erste, ING, Airbus, DATEV, Migros, and Siemens.

We feel being named in the Gartner Hype Cycles for three consecutive years reflects that continuity. The enterprise SuperApp space is being mapped, evaluated, and taken seriously, and mPower has been named among the vendors shaping it each year as it matures. For organizations weighing how to consolidate their digital operations without compromising on trust, that consistency is worth paying attention to.

To learn more about mPower and how it can bring identity, communication, and process into one trusted platform, visit mpower.kobil.com or contact the KOBIL team.

Source:

Gartner®, Hype Cycle™ for Enterprise Applications, 2026, Tad Travis, Stephen Emmott, Tristan Iles, 27 May 2026.

GARTNER and HYPE CYCLE are registered trademarks and service marks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.